First they applied a new thermal paste and that didn't make any difference. I am going to show these problems on one of 72 so exactly know the issues. They asked me to submit service request call and waiting onsite tec to come and fix these issues. I called Dell Australia and explained the issue. Let me know what have you tried so far beside the FW upgrade ?īottom line is to upgrade to another model, as this could be an issue with these ultrabooks. You can try exchanging it/upgrading if it is an option for you. I was also doing some reading on the Dell sub-reddit and some are suggesting that the Core-m has a better ability to manage heat better. I was coming from "what can I upgrade to" rather than "I need tech support" kinda thing point of view so they have not offered much help except that they suggested that I should refer back to the sales person who got me this purchase in the first place. I also updated the intel dynamic platform and thermal framework to 8.1 via the Dell website.Ĭurrently, the laptop is docked with two external monitors (E2414H). I updated the BIOS FW to the latest version A10. see temperature stats here Opens a new window. I am currently having the same problem on no matter what power plan I use (High performance/Power Saver) (what is yours). Before yesterday I received my E7250, see specs here Opens a new window.
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